Troubleshooting Tips

Check your email to ensure you’ve clicked on the confirmation link. If the link has expired, you can reset your password by visiting our login page and clicking on Forgot Password?

Please check your browser settings to ensure camera permissions are enabled.

• For Chrome, follow the instructions here.
• For Firefox, follow the instructions here.

If you are still experiencing issues recording videos from your computer, you can use Worklove on your mobile device to record and upload videos.

Note: Ensure videos do not exceed 60 seconds per clip.

If you are being redirected to the homepage after logging in, please submit a ticket by clicking the Submit a Ticket button in this portal.

If you are still experiencing issues, try the following:

• Use a different browser.
• Ensure your browser is updated to the latest version.
  
  

We recommend using:

• Google Chrome
• Mozilla Firefox
  
  

Note: WorkloveAI does not currently support Safari.

If you have any questions or need further help, you can visit our support page or open a support ticket using the Submit a Ticket button in this portal.